Customer service chatbots
Instant answers, with your data, and hand-off to a person when needed.
Your own chatbot
WHEN IT MAKES SENSE
If any of these sound familiar, we can help.
- 01The same questions over and over again.
- 02Customers waiting outside business hours.
- 03Generic chatbots that know nothing about your business.
What's included
We agree the exact scope with you in the proposal.SECTORS WHERE IT FITS
- Ecommerce
- Tourism
- Services
- Education
- 01
Answers with your data
Orders, appointments and terms.
- 02
Hand-off to a person
With the conversation's context.
- 03
Web, WhatsApp or app
Wherever your customers are.
- 04
Continuous improvement
We review what it couldn't answer.
TYPICAL PROJECT · NOT A CLIENT
An assistant that handles order and returns queries on an ecommerce site.
It solves most on its own. The rest go to the team with the order already identified.
BEFOREWaitingRepeated questionsOut of hours
AFTERYour own chatbot
Can it hand the conversation to a person?
Yes. When it can't answer or the customer asks, it passes the conversation on with all the context.
Does it only answer with correct information?
It's fed with your information and only answers on what you've defined.
Where can it go?
On the website, in the app or in the messaging channels you use.
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Tell us about your project.
We'll get back to you within one business day. We start by understanding the problem, not by selling you a solution.